Research and resources for perinatal professionals.
June 01, 2018 | by: Sharon Muza, BS, LCCE, FACCE, CD/BDT(DONA), CLE
Class evaluations are a great resource to for childbirth educators to be sure that we are meeting the needs of the families we work with. What does one do when an evaluation indicates a dissatisfied customer? It is important to keep my perspective when a negative evaluation comes in.
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