Research and resources for perinatal professionals.
October 10, 2011 | by: Tricia Pil
The Program in Question. In February of this year, amid much fanfare and publicity, the Department of Obstetrics and Gynecology at New York Presbyterian Hospital-Weill Cornell Medical Center published the results of their comprehensive obstetric patient safety program in the American Journal of Obst
Read More
August 23, 2011 | by: Kimmelin Hull, PA, LCCE
In April of 2010, Dr. Tricia Pilone of our regular contributorsposted the story of her third childs birth, an experience riddled with medical errors that nearly cost her and her son their lives. Dr. Pils story, originally published in the online medical journal Pulse: voices from the heart of
February 10, 2011 | by: Tricia Pil
Right or wrong, the customer is always right.Marshall Field Customers dont expect you to be perfect. They do expect you to fix things when they go wrong. Donald Porter, British Airways If the shopper feels like it was poor service, then it was poor service. Mark Perrault, Rally Stores
November 27, 2010 | by: Tricia Pil
Last week we took a look at root cause analysis (RCA) in a real case of hospital maternal death. We discussed the importance of repeatedly asking Why? at each step of the process (the 5-Whys approach) that led to the fatal error in which an epidural medication was accidentally infused into a labor
September 09, 2010 | by: Tricia Pil
An analysis of Liability Claims and Costs Before and After Implementation of a Medical Error Disclosure Program, by Kachalia et. al, Annals of Internal Medicine, 2010; 153:213-221. [Patient summary and abstract available here.] Two weeks ago, I was invited to speak to a group of family medicine
Subscribe by Email
RSS Feed